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pacmon asked this question 6 months, 4 weeks ago:

AFN Box and black screen

HI all!  I would like to ask if anyone is having the same problem with the AFN box as I do and if one is aware of the fix..

I don't watch AFN everyday, so I don't know when it happened as when I've realized it was for the Superbowl in February.  My screen is black with an error message, and despite having to turn on and off the box a couple of times, it still is blank.  I have heard of the AFN now finally going HD, but it hasn't happened yet, so I am puzzled as to what it is.  Please help if you know the solution to this issue of mine. 

Thank you!



6 months, 3 weeks ago

Have you called AFN?  They have a tech number.  They're pretty good at troubleshooting.

http://www.afneurope.net/AFN-Television-Help/

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6 months, 3 weeks ago

The box is actually asking for "Need Authorization Key" on every channel...

 

6 months, 3 weeks ago

Quote by pacmon:

The box is actually asking for "Need Authorization Key" on every channel...

 


Then you definitely need to call them at the number below.  The receivers have to be authorized.  They started being more strict with this, not too long ago.

Call DSN 312-348-1339
Call Commercial 1-951-413-2339

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6 months, 3 weeks ago

So, after contacting AFN, I was told to re-register the decoder box, and sure enough after 24 hrs it works beautifully again!  Thanks!

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6 months, 3 weeks ago

The direction from the AFN rep was as listed below:

"box needs to be re-registered.  Using Internet Explorer go to MyAFN.net, click the link Manage My Decoder on the left side of the page. Fill out the form for registration."

After inputting TID and UA numbers in the back of the box, and answering series of questions, it was confirmed with the registration and the box is back online within minutes!  Awesome! 


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6 months, 3 weeks ago

Quote by pacmon:

So, after contacting AFN, I was told to re-register the decoder box, and sure enough after 24 hrs it works beautifully again!  Thanks!


You're welcome.  Now, if you want to watch some good TV, get yourself an Android TV box.  Forget the Amazon Fire products.  They're not nearly as good.  If you're interested, let me know. I can put one together for you and ship it to your APO.  I use the proceeds to keep this place running.

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