Tschuss started this discussion 9 years, 3 months ago:

Ramstein Dental Care - Be Careful

This is just a heads up for those of you using Ramstein Dental Care. This could have been an honest mistake, but even if it was, this tells me that a second opinion is necessary.

My wife went to see them for a regular cleaning and checkup. The dentist told her that she had two cavities that required filling.

Since she was heading to The U.S. in a couple of weeks, she decided to see her usual stateside dentist.

She went yesterday. They did a set of x-rays and an exam. They found nothing.

Had my wife gotten the fillings at Ramstein Dental, they would have drilled and filled two perfectly good teeth and charged us a lot of money to do work that did not need to be done.

This makes me very uncomfortable.

I am not accusing them of any wrong doing. I am just letting you know that even a simple thing like checking for cavities can be diagnosed incorrectly.

Also, read between the lines.

7 years, 1 month ago

I hate Ramstein Dental. Be careful going there, esp if you are a civilian and have to pay up front. My son goes there for braces and what we have been dealing with for the past 2 years is a joke. I was hoping to get all of our dental and orthodontics done at one place. After ONE cleaning there, I never went back for dentistry. The dentist I saw told me that everyone of my molars were cracked and had to be taken care of immediately to the tune of a cool 7,000 euros. Then I was charged 400 euros for a cleaning and x-rays. The cleaning was sub standard. Three months later I went to see a German dentist. I asked my new dentist about my cracked molars. She looked at me like I was crazy. She said there was absolutely NOTHING wrong with my molars and nothing needed to be fixed. My cleaning with my German dentist cost a total 100 euros (that was for a deep clean). My son ended up having to have 8 to 10 teeth pulled for braces. Ramstein Dental charges 100 euros p/tooth. German dentist charged 25.
Ramstein Dental Care basically rapes your pocket book and totally takes advantage of insurance companies.

7 years, 1 month ago

I have been using them for my son's (7 year old) teeth. I do agree you need to be careful and discerning in just about every aspect of healthcare, but overall I am happy with them. I think Stephanie did his cleaning and she was very calm and gentle and she specifically told us to come back another day to see the dentist who was better with children...I think her name started with a J? Anyway, I was kind of "hmmm" about it, thinking it was a scam to charge us 2x, but went ahead with it. The older lady dentist was pretty good and did not push fillings/sealants on us. And I carefully looked over our charges on the insurance and they balanced out and we owed nothing.

Previously in all of our assignments, I refused to see anyone except our dentist in VA and would fly back once a year for cleanings/ect. However with my son's teeth he has to have the 6 month cleanings so it was imperative to find a good local dentist. I still think I would get a 2nd opinion on any major dental work so Lillylock, if you could please name your german dentist I would appreciate it!

7 years, 1 month ago

Check out Dr. Doryumu. He is in Landstuhl, and is fan-freakin-tastic!

You can find his contact info by searching his name in the search field at the upper right of this page.

7 years, 1 month ago

flaneuse we see
Dr. Klos-Friedel
Hauptstrasse 28A
67685 Weilerbach
06374 4949
The dentist speaks pretty good English (if you don't speak German) if you have questions she'll answer them. Angel is one of the gals that cleans teeth and she is AWESOME! She speaks beautiful English and is super sweet. The other girls in there just as nice. I have never had a bad experience with them.

7 years ago

Thanks to you both! I will check them out.

5 years, 10 months ago

I went there once because I had a really bad tooth ache and didn't feel like I could drive any further off base.

Their brilliant idea was they had to pull a tooth, but to get to that tooth, they had a pull one next to it to access it. I said no thanks and asked for some painkillers, got a prescription went to Landstuhl waited in line and was told they gave me a prescription for something they don't even carry.

I finally went to a German dentist, he took one look at my face and sent me across the street to an apotheke with a prescription for painkillers as he was about to close and scheduled me the next day.

Turned out I didn't need any tooth pulled, just a root canal.

5 years, 10 months ago

Thanks for the tips.. I will need a dentist for my son, who will need to see a dentist in a few month, as his baby teeth are crowding the permanents as they come in..

5 years, 10 months ago

Dr. Charles Smith in Heidelberg is great. Never an issue and he shows you exactly why he thinks what he does so you can learn for yourself.

Would you like to contribute? Add your reply to this topic