c-5_fred asked this question 9 years, 7 months ago:

Internet and Phone options for Vogelweh base housing

We are about to move in to base housing next month at Vogelweh. Was wondering what internet and phone options I have other then TKS. Had very bad experiences with TKS already in the short time that I've been here so would like to stay away from them. Thanks.



9 years, 7 months ago

I could be wrong, but I was under the impression that you could choose from any company you wish. Try The CommShop. Tell them this site sent ya. Beats TKS in every way!

9 years, 7 months ago

I am doing the same in the coming weeks and was under the impression that we had to use TKS. If not, then I am thrilled. Can you please shed some more info on the "comshop"? I dont know what/where that is. Thanks!

9 years, 7 months ago

Well, as I said in my previous post, I am not sure about who you can use on base. I'd be kind of unhappy if I had to pay for service and had no choice in the matter.

The CommShop (a/k/a/ Bunt Communications) is near Ramstein AFB, right next to Atlantis Hotel.

06371-60753

Ask for Mathius or Sache - Please be sure to tell them you got their name from here. As I said before, we can always use the brownie points.

The Comm Shop
Ziegelhuett 2
Ramstein, 66877

9 years, 6 months ago

Thanks JOFTAA!
We went and talked to them and yes we can get Deutch Telecom over there outside of TKS. It depends on where you are for the speeds, but they offer DSL (not cable) and speeds up to 16MB/s. They checked a house near to our new address and things look good, so we are stoked that at least we have an option. We are getting a phone/internet for 40 euro a month...no cable, but not sure how much we would watch it anyway and internet speeds and NOT TKS were our priorities.

Additionally we have heard that AFN will work from the wall jack with no service.....anyone know for sure?

Once we move in then I will post feedback of service and how happy/unhappy we are with it.

9 years, 6 months ago

Quote by c-5_fred:
We are about to move in to base housing next month at Vogelweh. Was wondering what internet and phone options I have other then TKS. Had very bad experiences with TKS already in the short time that I've been here so would like to stay away from them. Thanks.


I think I am going to lean towards putting my name on the wait list for Vogelweh's housing 4br jnco a few questions with the Internet will I be able to you xbox live and also if anyone would not mind giving me a outlook on the Vogelweh housing and how long did it take to get housing. Any pictures or video would be great.

9 years, 6 months ago

Quote by mcampb9107:
I think I am going to lean towards putting my name on the wait list for Vogelweh's housing 4br jnco a few questions with the Internet will I be able to you xbox live and also if anyone would not mind giving me a outlook on the Vogelweh housing and how long did it take to get housing. Any pictures or video would be great.

Well we are not in it yet, so cannot show anything, but all the town homes look about the same so if your sponsor or anyone that you know is in one you can take a peek. Also you can get a floorplan from the housing office to give you a good guage to what it the actual sq footage will be.
I have been told that xbox live will work from more than one person, but will let you know when I am on it. Lastly there are updated average wait times and waiting list which will have your name and everyone else waiting on this HERE.

9 years, 5 months ago

Thanks got Telekom for internet up and running. And yes you can actually just hook up a cable to the wall and get AFN without a decoder. I did go to TKS for there TV package. And after I got that It greatly improved the quality of my AFN chanels. before some of them were not that clear. Its only 20 euro I believe with no contract and you get more channels. So far it has seemed worth it. We haven't even had it for a month yet.

9 years, 5 months ago

Quote by c-5_fred:
Thanks got Telekom for internet up and running. And yes you can actually just hook up a cable to the wall and get AFN without a decoder. I did go to TKS for there TV package. And after I got that It greatly improved the quality of my AFN chanels. before some of them were not that clear. Its only 20 euro I believe with no contract and you get more channels. So far it has seemed worth it. We haven't even had it for a month yet.


Shoot me a email at marlon.campbell1@xxxx when you get a chance



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Abbie
9 years, 5 months ago

We aren't in base housing yet, but my son uses xbox live from our house out in town and it works just fine. There seems to be a little bit of a lag though, however we do not have the fastest internet connections in the little town that we live in, so it will be interesting to see if it improves when we finally get base housing.

9 years, 5 months ago

Quote by Abbie:
We aren't in base housing yet, but my son uses xbox live from our house out in town and it works just fine. There seems to be a little bit of a lag though, however we do not have the fastest internet connections in the little town that we live in, so it will be interesting to see if it improves when we finally get base housing.


Speed is the issue when it comes to the lagging. Where I am currently living, we get a whopping download speed of 2mbps. Super slow. Super annoying.

We could get better Xbox Live speed using a couple of tin cans and a piece of string.

9 years, 5 months ago

That sucks but at least there is Internet. Are the providers working off a cap or something?

9 years, 5 months ago

Quote by mcampb9107:
That sucks but at least there is Internet. Are the providers working off a cap or something?


The way I figure it is this. We are paying the same price for 2mb service as we would for 6mb service. Our contract reads "UP TO 6mb."

So, if you were the ISP, would you spend any money upgrading your network knowing you are going to get the same money no matter what?

It is a f&cking scam on the part of the ISP. I was told back in January 2010 that our area would be upgraded to 6mb by May 2010. Here we are, May 2011 and we're still at 2mb with no upgrade in sight.

Had the scumbag sales person at TKS not lied to me, I would never had paid the extra money for this crappy service! I could have the same service that I have now from another company for half of the price.

I do understand that there is a monopoly regarding the phone lines here. That is what makes this so difficult.

Like I said, why spend any money making customers happy when you can stick your hands into their wallets, instead?

Want to know how I really feel?

9 years, 5 months ago

Quote by c-5_fred:
We are about to move in to base housing next month at Vogelweh. Was wondering what internet and phone options I have other then TKS. Had very bad experiences with TKS already in the short time that I've been here so would like to stay away from them. Thanks.


If you don't mind me asking how long where you on the waiting list for housing before they offered you a place?

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