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JOFTAA provided this useful information 7 years, 3 months ago:

Get Your ID As Quickly As Possible!

The following is from my experience when I arrived in Germany as a civilian. Your mileage may differ.

The first thing you should do, before you eat, use the restroom, or blink, is to get your ID card. Your identification card is mandatory for just about everything you do. Without your ID, you cannot get onto base, shop at the BX, buy groceries at the commissary, or do much of anything.

If your temporary housing is on base, you don't want to be stuck in your temporary home just because you don't have an ID which will allow you to get back onto base if you want to leave.

Without an ID, you might as well be an illegal alien because you won't be able to do much of anything.

Here is the catch 22. You get your ID on base, but without your ID you cannot get onto base. So, how do you get your ID if you can't get onto base without an ID? Your sponsor can get you on base as a visitor, and your sponsor is supposed to know how to get you your ID. It is imperative that you have your sponsor take you to get your ID card as quickly as possible. This above everything else will give you the freedom you need. The downside is that you probably won't be able to get a permanent ID right away. It sometimes takes a few days for you to get into the computer system. You will get a pass that is good for 24 hours. This means your sponsor has to be available to take you back again for another 24 hour pass until you can finally get your permanent ID. Also, make sure that you get commissary privileges on your temporary pass. You will want to buy food at the commissary.

Once you have your ID, you have independence because you can freely leave and re-enter base.

The moral of this story is: Have your sponsor get you your ID immediately if not sooner.


Just be sure your sponsor knows how important your permanent ID is for you to get.



Look HERE for info on getting your ID card. I got my ID at Kleber, but you may have to go elsewhere. Your sponsor is supposed to be able to tell you where to get your permanent ID card.

Also look here: http://cpolrhp.belvoir.army.mil/eur/overseas/employee_handbook/living/id_cards.htm (CAC required)

Places in the area to get your ID cards:

The USAG-KL, ID Cards Section at Kleber Kaserne, will begin using their “Online” ID Cards Appointment System to reduce phone calls and alleviate the daily customer backlog in the waiting area. This user-...friendly system will be monitored at the Kleber ID Card Facility, building 3245.

Click on the following link: http://appointments.cac.navy.mil/appointment/default.aspx (need a military computer and CAC)


  • Select “GERMANY” at “Find OCONUS Identification Card Issuance Office.”
  • Select “Kleber Kaserne”
  • Select the available date and time
  • Complete the form with your information to include name, email, telephone number and hit the “SUBMIT” button.


You will receive a confirmation.

If you desire to cancel the appointment at a later date or reschedule, you will need your confirmation number or simply call the issuance office at 483-7662 or 483-7072. 0631-411-7662/7072

Kleber Kaserne - Bldg. 3245
Kaiserslautern
Telephone:0631-411-7662
Alternate:0631-411-7072
DSN:483-7662
DSN:483-7072
Opening Hours:Mon-Fri 0800-1200 and 1300-1530, closed Federal Holidays



Ramstein - Airbase
Bldg. 2106, Room 117
Telephone: 06371-47-6608
Alternate: 06371-47-6599
DSN: 480-6608
DSN: 480-6599
Opening Hours: Mon, Wed 0730-1630
Tue, Thu 0900-1630
Fri 0730-1500
Please send an e-mail to 86mss.dpmps1@ramstein.af.mil or call one of the above phone numbers to schedule an appointment.

Call before you go to be sure they are actually open. I noticed when I got here that these places can close for any number of reasons.



7 years ago

Is this a special idea for bases in Germany, or does a military ID suffice?

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7 years ago

Quote by dbivand:
Is this a special idea for bases in Germany, or does a military ID suffice?


I do not understand your question. Please elaborate.

7 years ago

The ID that is required to get on base, is it an ID other than a military ID or a dependent's military ID? I have never had to have a special ID to get on any base in the world other than my dependent's military ID.

6 years, 12 months ago

Now I understand. All I use is my dependent ID. That will do it. My wife is my sponsor. I have the brown ID.

6 years, 12 months ago

Thank you, I realized I typed idea instead of ID. Now my next question is, do you need something besides our ID card to shop in the commissary or exchange?

6 years, 12 months ago

Quote by dbivand:
Thank you, I realized I typed idea instead of ID. Now my next question is, do you need something besides our ID card to shop in the commissary or exchange?


Just money. Or, a credit card will do. And, if you use the damned self checkout lanes at the commissary, some patience will come in handy. The self checkout is flaky.

There is a 100% ID check in effect when entering the commissary. No ID, no shopping.

As for the BX, they will also ask for your ID, but not until you get to the check out.

As I said in my first post, your ID is your ticket to freedom. No ID, no privileges. Not to mention without your ID, you cannot get to the commissary or BX, anyway, since they are both on base. No ID, no getting onto base.

6 years, 5 months ago

If you are retired military with a military retiree card, do you still need a sponsor ID to get on base? In other words if I was on vacation and came to Ramstein AB to use the PX, are they going to ask for a sponsor ID (I believe this is sometime that civilian contractors need)? Thanks

6 years, 5 months ago

You can get on base with just your retired military ID Card.

Be advise though, that in accordance with the SOFA agreement, as a retired military member you are not authorized to use the BX or Commissary. (It is possible for retired military that reside in Germany to received special Customs permission to shop on base, but they will require you to pay the applicable VAT Tax).

6 years, 1 month ago

Is it possible to get your ID prior to the reporting date on your orders? In other words, I'm a civilian coming on active duty, can I show up early and get an ID?

6 years, 1 month ago

Quote by eric.porritt:
Is it possible to get your ID prior to the reporting date on your orders? In other words, I'm a civilian coming on active duty, can I show up early and get an ID?


I am not sure about getting your ID early, but I do know that you can now get an appointment online to get your new ID card.

Look here. If you are coming to Kaiserslautern, Kleber is the closest place to make an appointment.

5 years, 8 months ago

I'm PCS'ing as a DA civilian this weekend(first duty station).Since it is a holiday weekend I suppose I will get my ID card on Tuesday. Question is, can my wife get her dependent ID card at the same time at Kleber Kaserne?

5 years, 8 months ago

Quote by DAC32:
I'm PCS'ing as a DA civilian this weekend(first duty station).Since it is a holiday weekend I suppose I will get my ID card on Tuesday. Question is, can my wife get her dependent ID card at the same time at Kleber Kaserne?


We arrived just before Labor Day weekend. In our experience, you need an appointment to get your ID at Ramstein. The wait was at least 4 hours both times we tried to just drop in. From what I understand, that is not unusual. We scheduled an appointment for our entire family and got it all done at once. We were able to access the base and shop at both the commissary and BX by using our orders (stamped at the visitor's center by the gate) and our official passports.

It took us nearly a week to get our IDs and we found out about Kleber after the fact. My suggestion would be to either make an appointment at Ramstein for the day you arrive OR just walk in at Kleber for both of you.

Good luck!

5 years, 8 months ago

I just arrived this past Monday. be prepared to wait...wait...wait......I am at Sembach and of course need to go to Kleber bldg 3245....You checkin at a kiosk inside the waiting room. If ur lucky not too many ppl ahead. Count on about 15 min per person. You will get a number and they will call. This is the same room (103) for passports also... Good Luck. Then after getting ur id card go next door to IACS. This is need to check at gate/s. The German police scan ur card....
This seems to be a necessay evil the frst week getting all documents. Have patience!!!

5 years, 6 months ago

I'm a little confused by the initial post. Why wouldn't you have your ID before coming? Unless you are recently married, you will already have a mil ID when you show up. You do have to have your ID registered differently here - but the SM does that along with all their other in-processing duties. My ID makes a funny beep when I come through the gate, but they either ask for a second form or accept, "I just got here," as the reason why I don't show up in their system. I think my husband has to do that part of the processing after the holidays.

5 years, 6 months ago

Quote by MaeganLB:
I'm a little confused by the initial post. Why wouldn't you have your ID before coming? Unless you are recently married, you will already have a mil ID when you show up. You do have to have your ID registered differently here - but the SM does that along with all their other in-processing duties. My ID makes a funny beep when I come through the gate, but they either ask for a second form or accept, "I just got here," as the reason why I don't show up in their system. I think my husband has to do that part of the processing after the holidays.


If you are a DoD civilian you probably won't have your ID's when you arrive. (This thread was specific for that, which is probably easy to miss if you aren't looking for it.) I'm not sure if every single civilian family is the same but, in our case, my husband was a brand new hire and none of us had one.

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